Fields on the View Return page

Return Header Information

Order #	The number of the returned order. Click the order number to display the View Order page for the order.
Program	The name of the program under which the order was placed.
Return status	The status of the return.
Return order #	For received orders, the number of the return order generated when the order was received. Click the order number to display the View Order page for the order.
Reason for return	The reason for the return selected when the return was requested.
Return contact email(s)	The email addresses specified as contacts for the return when the return was requested.
Order date	The date the original order was placed.
Contract #	The number of the contract under which the order was placed. Click the contract number to display the Contract Overview page.
Request date	The date the return was requested.
RMA#	The authorization number generated when the return was authorized.

Company	The name and address of the sold-to company for the order.
Contact	The name and address of the order contact at the sold-to company.
Order ref #	The number used by the sold-to company to refer to the order.
Company ID	The publisher's identifier for the sold-to company.

The Return Transactions section lists all of the actions that have occurred to this return, followed by any notes for the return.

The Return Details section lists the products that were returned, including the quantity requested and received.

The Authorization Details section indicates whether a return was: