When a user returns or rehosts activated items, the associated keys are disabled. These keys may be incremental or non-incremental.
If keys are not incremental, then when users add on to an existing machine, Poetic generates a new key for the entire quantity on the machine, and disables the previous key.
For example, a user activates:
Date | Quantity |
---|---|
June 1 | 5 |
August 10 | 3 |
October 29 | 4 |
If the keys are not incremental, then the machine would have:
The Keys tab only shows the active keys, not historical keys. If there are historical keys, and you are able to view them, then there is a View historical keys link:
To display the historical keys, click the link.
The Search Historical Keys form displays.
You can search for historical keys using the following criteria:
Generated in the last | From the dropdown, select the range from the current date for which to include the historical keys. You can choose to only display keys that were generated in the last:
|
Product line | From the dropdown, select the product line for the keys to include. |
For keys | From the dropdown, select the annotation for the keys to include. |
Key contains | Enter text included in the key. You can use the wildcard to provide partial criteria. For example, to include all keys that begin with KR32, you would type KR32%.
This field can only be used to search for plain text keys. It cannot be used to find binary keys or keys that are stored in external files. |
After providing the criteria, to update the list to display the matching keys, click Search Keys.
For each key in the results, the list initially includes:
To display the key value and other details for a key, click its View link.
A set of tabs displays below the row:
Key | Contains the value of the key, if the key is not a binary key or an external file. |
Activation Details | Contains:
Please note that the information will be the most recent information for the activation, not necessarily the information provided when this key was generated. So if any information was changed when the key was replaced, the more recent information is what is displayed here. |
Installation Instructions | Contains the installation instructions for the key. |
Legal Disclaimer | Contains the legal disclaimer for the key. |