Finding available downloads for a machine or registration certificate


About the Search by Machine tab

Regular search criteria

Displaying advanced criteria

Advanced criteria - download properties

Advanced criteria - entitlement properties

Performing the search

Viewing the history of a download

Displaying the list of related entitlements for the download


About the Search by Machine tab

On the Downloads page, the Search by Machine tab allows you to search for downloads that are available for activated items on selected machines or registration certificates that belong to the company selected at the top of the page.

Regular search criteria

When the Search by Machine tab first displays, the following criteria are available.

Group name The name of the group assigned to activated items that the download applies to.
Machine name The name of the machine or registration certificate containing activated items that are eligible for a download.
Locking ID A locking ID that is on the machine containing activated items that are eligible for a download.
Download type The download type. For example, to only see software patches in the results, select Patch from the Download type dropdown.
Priority To only see downloads with a specific priority, select the priority from the dropdown.

Displaying advanced criteria

To display additional criteria for the machine download search, click Advanced Search.

Advanced criteria - download properties

The following criteria allow you to search for downloads based on properties of the download.

Download name The name of the download. The Download name field supports partial criteria using the wildcard character. For example, to find a download that includes the text "SuperServer" in its name, type %SuperServer% in the field.
Product line The product line the download is assigned to. This product line is not related to the product line the linked products belong to.
Product # Each download can be linked to one or more products. To find downloads that are linked to a specific product, type the product number into the field, or use the find icon to search for and select the product.
Family To find downloads linked to products that belong to a specific family, select the family from the combo box.
Other properties The publisher may provide other properties you can use to search for downloads.
Release date To find a download that became available during a specific range of dates, type the start and end dates into the field, or use the date picker tool to select the dates.

Advanced criteria - entitlement properties

The following criteria allow you to search for downloads based on entitlements that are eligible for the download.

Order # The order number for an entitlement that is eligible for the download.
LAC The LAC assigned to entitlements that are eligible for the download. You can also type a comma-separated list of LACs.
Entitlement ID The entitlement ID for an entitlement that is eligible for the download.
Group ID The pub ID of a group assigned to an entitlement that is eligible for the download.
Other entitlement properties The publisher may provide other entitlement properties to allow you to search for downloads that specific entitlements are eligible for.

Performing the search

After providing the download search criteria, to display the list of matching machines and downloads, click Search Downloads. The downloads are grouped by machine or registration certificate.

From the search results, you can:

Viewing the history of a download

To view the history of a download for the selected company:

  1. Click the Options link for the download.
  2. In the Options list, click View History.

Displaying the list of related entitlements for the download

To display the list of entitlements for the selected company that are eligible for the download:

  1. Click the Options link for the download.
  2. Click View entitlements.