Finding available downloads for the selected company


About the Search by Download tab

Regular search criteria

Displaying advanced criteria

Advanced criteria - download properties

Advanced criteria - entitlement properties

Performing the search

Viewing the history of a download

Displaying the list of related entitlements for the download

Displaying the list of machines or registration certificates with related activated items for the download


About the Search by Download tab

On the Downloads page, the Search by Download tab allows you to search for downloads that are available for the company selected at the top of the page.

Regular search criteria

When the Search by Download tab first displays, the following criteria are available.

Download pub ID The identifier of the download.
Group name The name of the group assigned to entitlements that the download applies to.
Download name The name of the download. The Download name field supports partial criteria using the wildcard character. For example, to find a download that includes the text "SuperServer" in its name, type %SuperServer% in the field.
Product line The product line the download is assigned to. This product line is not related to the product line for the linked products.
Download type The download type. For example, to only see software patches in the results, select Patch from the Download type dropdown.
Priority To only see downloads with a specific priority, select the priority from the dropdown.

Displaying advanced criteria

To display additional criteria for the download search, click Advanced Search.

Advanced criteria - download properties

The following criteria allow you to search for downloads based on properties of the download.

Product # Each download can be linked to one or more products. To find downloads that are linked to a specific product, type the product number into the field, or use the find icon to search for and select the product.
Family To find downloads linked to products that belong to a specific family, select the family from the combo box.
Product Version The version of the product you want to download.
Release date To find a download that became available during a specific range of dates, type the start and end dates into the field, or use the date picker tool to select the dates.

Advanced criteria - entitlement properties

The following criteria allow you to search for downloads based on entitlements that are eligible for the download.

Order # The order number for an entitlement that is eligible for the download.
LAC The LAC assigned to entitlements that are eligible for the download. You can also type a comma-separated list of LACs.
Entitlement ID The entitlement ID for an entitlement that is eligible for the download.
Group ID The pub ID of a group assigned to an entitlement that is eligible for the download.
Other entitlement properties The publisher may provide other entitlement properties to allow you to search for downloads that specific entitlements are eligible for.

Performing the search

After providing the download search criteria, to display the list of matching downloads, click Search Downloads.

From the search results, you can:

Viewing the history of a download

To view the history of downloads for the selected download and company:

  1. Click the Options link for the download.

  2. In the Options list, click View History.

    For downloads that do not require an entitlement, there is no Options list. The View History link displays alone.

Displaying the list of related entitlements for the download

To display the list of entitlements for the selected company that are eligible for the download:

  1. Click the Options link for the download.
  2. Click View entitlements.

This option is only available for downloads that require an entitlement.

Displaying the list of machines or registration certificates with related activated items for the download

To display the Machine Dashboard listing machines or registration certificates with activated items that are eligible for the download:

  1. Click the Options link for the download.
  2. Click View Machine Dashboard.

This option is only available for downloads that require an entitlement.