Whenever users select from a dropdown a notification template to use for a specific purpose, the values in the dropdown come from a list maintained from the list value maintenance function. Using a list allows you to localize the template names.
The list is called NOTIFICATION_TEMPLATE_categoryCode, where categoryCode is the code representing the category to which the template belongs.
For example, templates related to renewal belong to the RENEW category. The available renewal templates are in the list NOTIFICATION_TEMPLATE_RENEW.
For each template in the list:
For information on working with list values, see Editing and localizing list values.
Not all templates can be selected from a dropdown. Here are the current lists for the template selection dropdowns:
NOTIFICATION_TEMPLATE_CERNT | Activation certificate notifications |
NOTIFICATION_TEMPLATE_CONTR | Contracted-related notifications |
NOTIFICATION_TEMPLATE_INVAC | Invite to Activate notifications |
NOTIFICATION_TEMPLATE_ORDER | Order-related notifications |
NOTIFICATION_TEMPLATE_RENEW | Renewal-related notifications |
NOTIFICATION_TEMPLATE_RETUN | Order return authorization notifications |
NOTIFICATION_TEMPLATE_TEK | Technical support notifications |
NOTIFICATION_TEMPLATE_UPGRA | Automated upgrade notifications |
When you create a new template in one of these categories, you must add the new template to the list.