Adding and editing regional suppliers for orders

Configuring basic information about the supplier

Configuring carrier information for the supplier

Configuring integration information for the supplier

About suppliers

Physical items are fulfilled by a supplier. The suppliers for an order are determined by:

The fulfillment region associated with the order. Each supplier is assigned to a fulfillment region.
The order mode includes a setting for the order party to use to determine the region.
The products on the order. Each product can be assigned one or more regional suppliers that can supply the product.

When orders are submitted, Poetic can generate a flat file of information for each supplier concerning the products that need to be shipped. When the items have been shipped, the supplier provides a shipping receipt with details concerning the shipment, including a carrier service tracking number for the customer.

Suppliers can also provide shipping updates using the SetPoeticShippingDetails web service.

Adding or editing a supplier

You manage suppliers from the List Suppliers page.

On the Administration menu, click Site maintenance.
On the Site Maintenance menu, click the Orders tab.
On the Orders tab, click Suppliers.
To add a supplier, on the List Suppliers page, click Add Supplier.
To edit a supplier, click the Edit link for the supplier you want to edit.
The Supplier Maintenance page displays.

Configuring basic information about the supplier

Supplier name	Required. To select a supplier company, click the find icon next to the Supplier name field. You can only select a company with a company type of Supplier.
Fulfillment region	From the Fulfillment region dropdown, select the fulfillment region that the supplier has been set up to provide services for.
Active	To make the supplier available for use, check the Active check box.
Primary for region	To make the supplier the primary supplier for the region, check the Primary for region check box.
Location ID	Required. In the Location ID field, type the identifier used by the publisher to refer to this supplier/region combination.
Lead time	Required. In the Lead time field, type the number of days between the time the supplier receives the order and the time the order is shipped.

Configuring carrier information for the supplier

Carrier service	If an order is generated and processed automatically, then there is no opportunity to select a specific carrier service. For example, automatic upgrade orders may include physical items to ship to the customer. From the Carrier service dropdown, select the carrier service used to ship the product from the supplier for automated orders.
Shipping account code	In the Shipping account code field, type the account code assigned to the supplier by the selected carrier for automated orders.
Mark as shipped once PO is generated	Not recommended. To mark all orders from this supplier as shipped when the PO is generated, instead of when the supplier sends the shipping receipt, check the Mark as shipped once PO is generated check box.

Configuring integration information for the supplier

File format	From the File format dropdown, select the character encoding format used to transmit the order from Poetic to the supplier.
File layout	From the File layout dropdown, select the type of layout used to present the order to the supplier. If the file layout is Poetic Purchase Order Format, then Poetic creates a shipping request flat file of the physical items that need to be shipped.
File location identifier	Required. In the File location identifier field, type an identification code used to prefix the shipping request and receipt file name for the supplier.
FTP directory location	Required. In the FTP directory location field, type the name of the directory in the inbound and outbound File Share directories in which to place the outbound shipping request and inbound shipping receipt files. The actual directory must be created manually in the File Share structure.